Effective Date: April 11, 2024 

Thank you for choosing Sharpr Blends for your coffee and wellness needs. We're committed to ensuring that your order reaches you promptly and in perfect condition. Please find below the details of our shipping policy. 

Sharpr Blends proudly offers free standard shipping to all locations within Australia and New Zealand. For customers wishing to have items shipped to other international destinations, shipping costs can vary. Please contact us at customerservice@sharprblends.com for international shipping inquiries and we'll be happy to confirm if we can deliver to your country and what the costs will be. 

We process orders within 1-2 business days. Our operational days are Monday through Friday, not including public holidays. You will receive an email notification with a tracking number once your order has been shipped. 

Delivery times are as follows: Australia and New Zealand: Typically, orders arrive within 3-5 business days for metropolitan areas and 5-10 business days for rural areas. For international destinations, delivery times vary based on the country and specific location. Please note these are estimated delivery periods and factors such as carrier delays, adverse weather conditions, or high demand periods may affect them. 

As mentioned, standard shipping is free for all customers in Australia and New Zealand. For international customers, shipping costs are calculated at checkout and depend on the delivery location and the package's size and weight. Expedited shipping options are available for an additional fee. Order Tracking You will receive a tracking number by email once your order is on its way. This allows you to monitor your package's status from dispatch to delivery. 

It's crucial to ensure the accuracy of your shipping address when placing an order. Sharpr Blends cannot be held responsible for items delivered to incorrect addresses if the error originates from the information provided by the customer. If a package is returned due to an incorrect address, the customer will bear any costs associated with resending the package. 

Should you have specific delivery requests or instructions, please include them in the order notes at checkout or contact our customer support team promptly. While we strive to accommodate such requests, we cannot guarantee that all instructions will be followed by the delivery carrier due to varying operational practices. 

If your order is lost in transit or arrives damaged, please reach out to us at customerservice@sharprblends.com as soon as possible. We are dedicated to resolving any issues quickly, ensuring your satisfaction with your Sharpr Blends experience.