Privacy Policy
Refund Policy for Sharpr Blends
Effective Date: April 11, 2024 

Thank you for choosing Sharpr Blends. We stand behind the quality of our products and want to ensure your satisfaction. If you encounter any issues with your order or wish to return an item, please first reach out to us at customerservice@sharprblends.com. 

Refund and Exchange Policy 

While we do not offer refunds or exchanges for change of mind, we are committed to addressing concerns that meet the following criteria: 

  • Damaged Goods: If your products arrive damaged, or you receive the incorrect items, we are happy to arrange for a replacement of equivalent value. Please contact us within 30 days of receipt with a photo of the product(s) to facilitate the exchange process. Retain the item(s) until the exchange is completed. 
  • Incorrect or Incomplete Orders: Should there be any discrepancy with your order, including receiving the wrong product, please let us know immediately so we can rectify the situation. 

Return Process 
To initiate a return or exchange, please provide the following details: 

- Your Name 
- Product Details 
- Proof of Purchase (order number) 
- Description of the Issue 

We will cover all shipping costs for the replacement of damaged or incorrect goods. In some cases, we may request the return of the original product(s) to us before issuing a replacement or exchange. We will guide you through the return process to ensure it is handled smoothly. 

Important Notes 

  • Prior Contact Required: Please contact us before returning any items. Returns without prior notification may not be properly processed, leading to delays or denial of your refund. 
  • Return Condition: For returns due to reasons other than damage or incorrect delivery, products must be undamaged, unopened, and have the seal intact. A thorough inspection will be conducted before issuing a refund, which will exclude original shipping costs and include a restocking fee of $10 AUD. 
  • Non-Refundable Items: We are not responsible for lost, stolen, mis-routed, or undelivered shipments, or those seized by Customs. 
  • Incorrect Shipping Address: If an incomplete or incorrect shipping address results in misdelivery, inability to deliver, or return of your package, a $10 shipping fee will be required to resend your order. 

30 Day Money-Back Guarantee 

We offer a 30-day money-back guarantee for all our products, under the conditions mentioned above. Please follow the steps outlined for a smooth return and refund process. For further assistance or to arrange for a return, please email us at customerservice@sharprblends.com.
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"Mushrooms can provide the missing links in our health, wellness, and longevity."
Paul E Stamets