FAQ
Shipping, Returns & FAQs
Everything you need before you buy.
When will my order ship?
Orders placed before 2 PM AEST ship the same business day. You’ll receive tracking once it’s on the way.
AU metro: 2–4 days, regional: 4–7 days, NZ: 5–10 days.
How much is shipping?
Free AU/NZ shipping on all orders. No catch.
See full Shipping Policy.
Returns & refunds
Try Sharpr risk‑free. If you don’t love it, email customerservice@sharprblends.com within 30 days of delivery for a full refund—no questions asked.
How do subscriptions work?
Subscribe & Save 15% on every order. Your first delivery is the Starter Kit (coffee + frother + spoon + recipe book). Future deliveries are 30-serve refills.
Choose your delivery frequency:
- Every 15 days - for 2-scoop daily use (15 serves)
- Every 30 days - for 1-scoop daily use (30 serves)
- Every 60 days - for occasional use
You can pause, skip, or cancel anytime from your account. We'll send reminder emails before each shipment. Adjust your delivery frequency anytime to match how fast you're using it.
What’s the caffeine per serve?
About 38mg per serve—the optimal dose for alertness without jitters or sleep disruption. Research suggests 50-200mg daily is ideal for cognitive benefits without negative effects. You can drink 2-3 Sharpr daily (114mg total) and stay in this range. Most people feel noticeably sharper within 15-30 minutes.
The focus comes from Lion’s Mane, Cordyceps, and L-Theanine, so you stay sharp without the crash.*
Can I use 2 scoops instead of 1?
Absolutely! Start with 1 scoop (38mg caffeine), but if you're a regular coffee drinker (2+ cups daily) or don't feel the effects after a few days, bump it to 2 scoops.
At 2 scoops, you're getting 76mg caffeine—still less than a standard coffee. Most people find their sweet spot within 5-7 days.
Everyone responds differently, so adjust based on what works for your body.
One bag = 30 serves at 1 scoop, or 15 serves at 2 scoops.
Do you use fruiting bodies or mycelium?
Fruiting bodies only. That’s the mushroom part richest in the compounds people want for focus and clarity. We don’t use mycelium on grain, so you’re not paying for starch or fillers—just the good stuff.
Testing & quality?
Every batch is lab‑tested by our manufacturing partner for heavy metals, microbial safety and key actives. We review a Certificate of Analysis (COA) for every lot before packing and shipping from Australia.
Will I feel jittery or crash?
No. L‑Theanine naturally smooths caffeine’s edge so you stay calm and focused without the spike‑and‑crash of regular coffee.*
How do I make it?
Add 1 heaped tsp (4.2 g) to hot (not boiling) water.
Froth 10–15 seconds for a silky finish.
Enjoy black or with milk—hot or iced.
What does it taste like?
Smooth, rich Arabica coffee flavour—never bitter or earthy. Built to taste like coffee, not mushrooms.
Is it vegan / keto / soy‑free / non‑GMO?
Yes — Sharpr Blends is vegan, keto‑friendly, soy‑free, non‑GMO, and contains no added sugar.
Where is it made?
Crafted with premium ingredients, manufactured offshore, and packed + shipped from Australia.
How many servings per tin?
Each bag contains 30 serves (4.2 g each)—about one month of daily focus.
Can I use it before training or work?
Absolutely. Many customers use Sharpr as a clean pre‑workout or a morning focus boost for deep work and productivity.*
Is it safe during pregnancy or while taking medication?
Because it contains caffeine and adaptogenic mushrooms, please consult your healthcare professional before use.
Do you ship to NZ or internationally?
We currently ship across Australia and New Zealand. International shipping will launch soon—subscribe to our newsletter to be first to know.
My order is missing or damaged — what do I do?
Email customerservice@sharprblends.com with your order number and any photos. We’ll sort it within 1 business day.
How should I store it?
Keep sealed in a cool, dry place—no fridge needed. Best enjoyed within 3 months of opening.
Is a scoop or frother included?
Yes — every Starter Kit includes a premium electric frother and serving spoon. They make your Sharpr silky smooth in seconds.
Need help?
Email customerservice@sharprblends.com anytime — we reply within 1 business day.